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000169_news@newsmaster….columbia.edu _Tue Feb 3 13:08:50 1998.msg
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From: mgibby@worldnet.att.net
Newsgroups: comp.protocols.kermit.misc
Subject: Re: user winmodem problems
Date: Tue, 03 Feb 1998 21:11:47 GMT
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I agree. Unfortunantly this is out of my hands. We bought the k95
bulk option and distribute it out to our users. The bad part is that
aol works on this same modem. I did try the 80W prefix, i only
pointed out the 80,, as what works on the other computer. I'll read
up on what you suggested. Thanks
>:
>It is quite discouraging to find that computers are sold containing
>modems that are (a) not really modems at all, and (b) come with no manual.
>And (c) are often not even identifiable by make and model. The modem and
>computer company get your money, and the support is pushed to other people
>(like us) who have no idea what the modem is, and therefore how to fix the
>problem, if indeed it can be fixed -- bear in mind that most modern internal
>modems, and especially winmodems -- are designed with cheapness as the top
>priority; correct operation is probably very low on the priority list. Once
>the money has changed hands, the modem has served its purpose.
>
>Of course we will still try to help. My first advice is to read Chapter 5
>of "Using C-Kermit", 2nd Edition, which explains all about dialing prefixes
>and so on. Pay special attention to the section on PBXs on pages 107-108.
>
>Make sure you have given all the relevant SET DIAL commands to K95 so it
>knows how to dial the number. In particular, try:
>
> SET DIAL PBX OUTSIDE-PREFIX 80W
>
>(not "80,,") and see if that helps. Of course, correct operation of "W"
>depends on your modem (whatever it is) and your PBX, and your modem's ability
>to recognize the PBX's dialtone. If you still have no luck, please follow up
>by sending email to kermit-support@columbia.edu.
>
>- Frank